Andermatt USA Privacy Policy

1. Scope and Overview

This Privacy Policy explains how Andermatt USA (“Andermatt,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our websites, use our services, interact with us online or offline, or otherwise communicate with us in the United States (collectively, the “Services”).

This Policy is intended for U.S. audiences and is designed to address U.S. federal and state privacy requirements, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, the “CCPA/CPRA”), as well as similar state laws in Colorado, Connecticut, Utah, Virginia, and others (together, “State Privacy Laws”). Where differences apply, we provide state-specific disclosures below.

2. Children’s Privacy

Our Services are intended for business customers and not for children. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided personal information to us, please contact us so we can delete it.

3. Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with us:

Identifiers (e.g., name, alias, postal address, email, phone number, account credentials).
Commercial information (e.g., products purchased or considered, service history, transaction data).
Internet or network activity (e.g., browsing history, pages viewed, referral URLs, device and browser information, IP address, cookies and similar technologies).
Geolocation data (approximate location derived from IP address).
Professional or employment-related information (e.g., role/title, company, area of responsibility, distributor affiliation).
Inferences drawn from the above (e.g., product interests, segment, likelihood to engage).
Audio/visual information (e.g., webinar recordings or event photos, if you consent or attend such sessions).
Sensitive personal information (generally not collected; we do not seek to collect precise geolocation, government IDs, or financial account numbers through the site).

4. Sources of Personal Information

Directly from you (web forms, event registrations, downloads, email or phone communications).
Automatically from your device and browser via cookies, pixels, and similar technologies.
From our distributors, partners, and service providers (e.g., CRM/marketing platforms).
From public sources (e.g., professional directories, social networks, industry events).

5. How We Use Personal Information

Provide and improve the Services (including websites, downloads, and customer support).
Process inquiries, orders, and distributor/partner applications.
Operate marketing programs: send newsletters, product updates, event invitations, and educational content (you can opt out at any time).
Personalize content and measure site performance (analytics, diagnostics, debugging, and security).
Protect against malicious, deceptive, fraudulent, or illegal activity.

6. Cookies, Analytics and Targeted Advertising

We and our service providers may use cookies, pixels, web beacons, SDKs, and similar technologies to collect information about your interaction with the Services. We use this information for analytics (e.g., to understand how visitors use our site), to improve performance, and to deliver or measure marketing communications.

You can manage cookie preferences via your browser settings and, where offered, through our cookie banner or preference center. Blocking or deleting cookies may affect site functionality. We may use analytics services (e.g., Google Analytics) and marketing tools (e.g., email platforms). These providers may set their own cookies and collect information pursuant to their privacy policies.

Some states regulate “targeted advertising” or “sharing” of personal information for cross-context behavioral advertising. We provide mechanisms to opt out of these activities as described in Section 10 and our site footer (“Do Not Sell or Share My Personal Information”).

7. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described above:

Service providers and processors (e.g., hosting, analytics, CRM/marketing, security).
Business partners and distributors (e.g., to fulfill product inquiries or connect you with local partners).
Professional advisors (e.g., auditors, legal counsel) and authorities where required by law.
Successors in interest in the event of a merger, acquisition, or corporate restructuring.

We do not knowingly sell personal information for money. We may engage in activities that some state laws classify as a “sale” or as “sharing”/“targeted advertising” (e.g., certain analytics or marketing tools). You can opt out as described below.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. We consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes of processing, and whether we can achieve those purposes through other means.

9. Data Security

We use reasonable and appropriate technical and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Privacy Rights (California and Other States)

Depending on your state of residence, you may have some or all of the following rights, subject to legal exceptions:

Right to know/access: Request details about the personal information we collected about you.
Right to correct: Request that we correct inaccurate personal information.
Right to delete: Request that we delete personal information we collected from you.
Right to opt out of sales and sharing/targeted advertising: Opt out of activities that may be considered a “sale” or “sharing.”
Right to restrict processing of sensitive personal information (California).
Right to appeal (CO/CT/VA and others): If we deny your request, you may appeal our decision.
Right to non-discrimination for exercising your privacy rights.

To exercise your rights, submit a request via: contact@andermattusa.com or call 302-724-6888. We will verify your identity by matching information you provide with information we maintain. Authorized agents may submit requests where permitted, subject to verification of the agent’s authority.

To opt out of sales or sharing/targeted advertising, use our site footer link “Do Not Sell or Share My Personal Information” or contact us at the channels above.

11. Nevada, Email Marketing and “Do Not Track”

Nevada residents may submit a request not to sell personal information by contacting us at contact@andermattusa.com. We comply with applicable email marketing rules (e.g., CAN-SPAM). You can unsubscribe from promotional emails using the link in the email.

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for DNT, our Services may not respond to these signals. We honor legally recognized opt-out signals where required by state law.

12. International Data Transfers

We are a U.S.-based business. If you access our Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate, which may have different data protection laws.

13. Third-Party Websites and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when the Policy was last revised. Your continued use of the Services after an update constitutes acceptance of the revised Policy.

15. How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Andermatt USA
Attn: Privacy
107 Gilbreth Parkway
Mullica Hill, 08062, NJ United States
contact@andermattusa.com

16. State-Specific Disclosures (California, Colorado, Connecticut, Utah, Virginia)

The following disclosures are intended to satisfy state privacy laws and summarize our practices over the past 12 months:

Categories of personal information collected: Identifiers; Commercial information; Internet or network activity; Geolocation (approximate); Professional information; Inferences; Audio/visual (where applicable).

Categories of sources: You; your devices; our service providers; distributors/partners; public sources.

Business/Commercial purposes: As described in Section 5.

Categories of recipients: As described in Section 7.

Sales/Sharing/Targeted advertising: We do not sell personal information for money. We may engage in activities that some laws define as a “sale” or as “sharing”/“targeted advertising,” such as certain analytics or marketing tools. You can opt out as described in Section 10.

Sensitive personal information: We do not use or disclose sensitive personal information for purposes other than those permitted by law.

Retention: See Section 8.